Frequently Asked Questions
Account
How do I sign in to My Account?
To create an account, click My Account on the top menu, fill in the details below ‘Register’ and then click the ‘Register’ button.
Once you have submitted your account registration, it may take up to 24 hours for us to approve your account in order to place an order.
To sign in to your account, click My Account, enter your email or username and password in the form below ‘Login’, then click the ‘Log In’ button.
Click My Account, then click ‘Lost your password’. Enter your email or username into the field and click ‘Reset Password’. We will then send you an email with a secure link to reset your password. Once you receive the email, click the link and follow the instructions.
Log into your account. In the ‘Addresses’ section, you will be presented with all your saved shipping and billing address on the right hand side. Click ‘Edit’ and when ready, press the ‘Save Address’ button. Your address will now be saved for all future orders.
Log into your account. In the ‘Account Details’ section, you will be presented with all your account information and on the right hand side. Change your information and when ready, Click the ‘Save Changes’ button.
Orders
Due to our high speed turnaround, your order will be printed as soon as possible after you place the initial order.
To change your order, please call us immediately on 0203 176 6878 quoting your order number.
If you have uploaded the wrong artwork, please call us immediately on 0203 176 6878 quoting your order number.
Please note that due to our high speed turnaround, your order will be printed as soon as possible after you place the initial order.
To cancel your order, please call us immediately on 0203 176 6878 quoting your order number.
Due to our high speed turnaround, your order will be printed as soon as possible after you place the initial order.
Please call 0203 176 6878 quoting your order number. Pictures may be required to get a better understanding of the issue.
If you are unable to call or it is out of hours, then please email info@serviceprint.net with as much detail as possible.
If you are unable to locate your order, please call us on 0203 176 6878 quoting your order number and we will be happy to help.
